Privacy Policy

Your privacy is our priority.

Singual maintains the same standards of rigor and transparency with regard to the processing of your Personal

You can consult our Privacy Policy and our Cookies Usage Policy at any time and contact us for any clarification and additional information, whenever you want.

We would like to continue to contact you and share information about our exclusive services, solutions and events.

Discover our Privacy Policy

The purpose of this communication is to make you aware of the new rules applicable to the processing of your Personal Data and the rights you hold as a holder.

The information provided here applies exclusively to the collection and processing of Personal Data carried out by Singual.

We are committed to the protection and confidentiality of your Personal Data and we have implemented the technical and organizational measures necessary to comply with the Regulation, ensuring that the processing of your data is lawful, fair, transparent and limited to authorized purposes.

What data does Singual collect

The Personal Data that are collected and processed by Singual as a general rule are name, email and telephone number.

What are the channels for collecting Personal Data

Personal Data are collected when the user registers on our website to request contact, access various materials, request information about products or services or validate registration for events.

This registration is done by filling in forms with mandatory and/or optional fields. They can also be collected directly, from the Data Subject, via email, telephone and website.

What is the use and purpose of the collected data

The Personal Data collected is processed by computer and in strict compliance with the rules and foundations of the General Regulation for the Protection of Personal Data, being stored in specific Databases created for this purpose and, under no circumstances, will the collected data be used for another purpose other than that for which consent was given by the data subject.

Personal Data will be collected and used for the purposes of Communication and Marketing actions, including sending information about products and/or services, commercial campaigns, publicizing new solutions, sending invitations to events and sharing other relevant regular information for the Data Subject.

The Personal Data collected can be used for market prospecting actions. These Communication and Marketing actions and market prospecting may be carried out via email, telephone, mobile phone, post or social networks.

What is the data retention time

Singual retains the Personal Data of the Data Subjects for as long as is necessary for the purpose for which they were collected.

For the purposes described in this Privacy Policy, Personal Data will be stored and maintained for a maximum period of 5 years, counting from the collection of the last consent.

Once the maximum retention period is reached, Personal Data will be irreversibly anonymized (anonymized data may be preserved) or securely destroyed.

Single Commitment

Singual undertakes to guarantee and ensure the protection of the Personal Data made available to it, through the appropriate Technical and Organizational Measures for this purpose, in order to prevent possible intrusion, dissemination, alteration, processing and unauthorized access, as well as, against any unlawful treatment.

It also undertakes to ensure that, by default, only data that are necessary for each specific purpose of the processing are processed and that these data are not available or made available to third parties in an illegal manner.

What are the rights of the holders of Personal Data

Right to Transparency:

Singual shall provide the Data Subject, free of charge, with information regarding the treatment, in a concise, transparent, intelligible and easily accessible manner, using clear and simple language. Provide information on the measures taken without undue delay and within one month of receipt of the request. If the Data Subject submits the request by electronic means, the information is, whenever possible, provided by electronic means, unless otherwise requested by the data subject.

Right of Access:

The Data Subject has the right to access their Personal Data and obtain information about the purposes, categories, recipients or categories of recipients to whom their Personal Data were or will be disclosed, the expected period of retention of the same and its origin. The Data Subject has the right to request the deletion or limitation of the processing of Personal Data, or the right to object to such processing. You also have the right to file a complaint with a supervisory authority.

Right of Rectification:

The data subject has the right to obtain from Singual the rectification of inaccurate Personal Data concerning him. Taking into account the purposes of the processing, the Data Subject is entitled to have their incomplete Personal Data completed, including by means of an additional declaration.

Right of Erasing or Forgetting:

The Data Subject has the right to request Singual to erase their Personal Data, and Singual has the obligation to erase the Personal Data, without undue delay, when it is verified that:
– Personal Data are no longer necessary for the purpose for which they were collected or processed;
– The Holder withdraws the consent on which the data processing is based and if there is no other legal basis for such processing;
– The Holder is opposed to the processing of Personal Data and there are no prevailing legitimate interests that justify the processing;
– Personal Data were treated unlawfully;
– Personal Data must be erased in order to fulfill a legal obligation arising from the law of the Union or of a Member State to which Singual is subject.

Right to Limitation of Treatment:

The Data Subject has the right to obtain from Singual the limitation of the processing, if he disputes the accuracy of the Personal Data.

Right to Notification:

Singual communicates to each recipient, to whom the Personal Data have been transmitted, any rectification or deletion of Personal Data or limitation of processing.

Right to Portability:

The data subject will have the right to receive the Personal Data concerning him in a structured format, commonly used and automatically read and which he has provided to Singual, as well as the right to transmit this data to another data controller without any impediment.

Right of Opposition:

The data subject has the right to object at any time, for reasons related to his particular situation, to the processing of Personal Data concerning him. Singual ceases the processing of Personal Data, unless it presents compelling and legitimate reasons for such processing that prevail over the interests, rights and freedoms of the Data Subject, or for the purposes of declaration, exercise or defense of a right in a legal proceeding

Automated Individual Decisions, including Profile definition:

The Data Subject has the right not to be subject to any decision taken solely on the basis of automated processing, including the definition of profiles, that produce effects in its legal sphere or that affect it significantly in a similar way.

Changes to the Privacy Policy

Singual reserves the right to change this Privacy Policy at any time. In case of modification of the Privacy Policy, it will be included and updated on the website, with the User/Data Subject having direct access to said information. We take all the measures we deem appropriate to ensure the accuracy, integrity and confidentiality of your Personal Data, as well as all other rights that you have.

Your privacy is our priority!